Delivery, Returns & Refunds
Once your payment is confirmed, we are committed to providing you with a smooth and convenient delivery experience. All your orders will be carefully prepared and shipped directly to you, either via WhatsApp or email, depending on your preference.
We understand that each customer has their own communication preferences, which is why we give you the choice of delivery channel. If you opt for WhatsApp, you will receive instant notifications and real-time updates regarding the status of your order, allowing you to stay informed at every step of the process. On the other hand, if you prefer to receive your information via email, you will have access to comprehensive and organized details that you can review at your convenience.
Our goal is to make your shopping experience as enjoyable as possible. By choosing the delivery method that suits you best, you can relax knowing that your orders will arrive quickly and safely. We take pride in ensuring customer satisfaction, and we are here to address any questions or concerns you may have throughout this process.
So, whether you are on the go or comfortably settled at home, you can count on us to keep you informed and provide you with quality service. We look forward to serving you and assisting you with your future purchases!
All purchases made on Topup Gaming are digital in nature and are not delivered on physical media. By their nature, these digital products are excluded from the right of withdrawal. This means that once a code has been purchased and delivered, it cannot be returned or refunded. Please therefore select the correct product, for the correct country and/or in the correct currency before validating your purchase. We thank you for your understanding. However, we offer a guarantee on the possibility of redeeming the digital codes that we deliver. If the delivered code does not work, we will do everything in our power to help you resolve this issue. To contact our customer service, you can either send us an email directly at contact@topup.business or fill out a contact form.